If you're having trouble signing in to the site, retrieving your username and password is an easy automated process. The only important thing to know is that the password reset e-mail will be sent to the e-mail address that's in your member profile on our website. If you don't have access to that mailbox, then you won't be able to perform a password reset. You'll need to contact us and have an administrator manually reconfigure your account.
Below is an image of the Sign In dialogue box on the home page.
Optional Facebook Connect
You'll see a Facebook "Connect" icon just below the Sign In link. Here's how this works -
- Click on the button and sign in to your Facebook account, before signing in to the SAMPE website.
- Next, sign in to the SAMPE website
- Now your SAMPE activities will be cross-posted to your Facebook page. For example, if you sign up for an event, your event registration will post to your Facebook page.
Note: You'll need to sign in to your Facebook account using the Connect button each time that you sign in to SAMPE. The connection is not perpetually active - only when you connect during a session.
Step 1- Enter Your Username or Email
- Click on the Forgot Your Password? link circled in red above
- You'll be taken to the Forgot your Username or Password? page below
- Enter either your Username or Email in the dialogue box circled in red, answer the math question circled in green, then press Reset Password circled in orange.
Step 2 - Reset E-mail
- You'll then receive an automated e-mail from our website. Check your junk or spam folder if you don't see the e-mail.
- Open the e-mail and click on the link Reset My Password Now! circled below in red
Step 3 - Enter Your New Password
- Enter your new Password and Confirm Password circled below in red
- Press Reset Password circled below in green
Step 4 - Reset Confirmation Screen
- The Reset Confirmation Screen will state that your password was reset, and more importantly, it will display your Username circled below in red. So if you don't remember you username, this is where you'll retrieve it - there's no need to contact us for username retrieval.
- Click on the link Click here to sign in circled below in green and you'll be redirected to the Sign In screen where you'll enter your Username and Password to sign In.
Contact us if you're still unable to Sign In or retrieve your Username and Password with the procedure above.